How do I cancel an order on Daddy Gadgets?
If unfortunately, you have to cancel an order, please do so within 24 hours of placing the order. Simply email us at email@example.com with your order number mentioned in the subject line.
Our Return policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
In case you receive a Broken Product, then kindly e-mail (firstname.lastname@example.org) us the images of the broken product you have received within 24 Hours of receiving the product. Otherwise, We are sorry to inform you that we will not be able to provide Exchange/Replacement for the Broken Product.
We accept the return of products which were shipped out by us and if the item is faulty due to an error on our end. Items must be returned together with proof of purchase. All returned products should be in the original packaging without any missing contents. If it found missing content you charge minimum 30% restocking fee.
To complete your return or exchange, we require a receipt or proof of purchase. Please contact our support team via email@example.com.
Don't worry, if you ordered a wrong product or want to exchange it
- Send us the picture of the product you got, please make sure it's in original condition. You can email us at firstname.lastname@example.org
- If we have sent you a Wrong Product by mistake then Reverse Pickup will be done for free. Shipping of the replacement product is also done for free.
- If we have sent you the right product then Return shipping will be at the buyer’s cost.
- As soon as the product is picked up from you, we dispatch the replacement within -3 days.We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com
The refund policy is applicable in case the replacement of a damaged product is not available.
In case of refund, 20% Handling charges will be deducted from the order amount if a pick up is arranged. If the customer is ready to courier the product to the return address, then there will be only one side courier charge will deduct and rest amount will be refunded through available methods.
In case of online paid orders, customers' bank account details would be required and the refund would be credited within 7-10 working days from the date we receive the product.